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Installation team was great. They came early and prepared and explained what would be removed/replaced and quoted a time frame for completion, which was met. Upon inspection, I asked about a missing screen and they acknowledged that a screen should have been provided and they followed up with Frank, who called to confirm the following day. The windows look great and look how I expected. The crew cleaned up as is advertised, and I saw no evidence of glass or materials left behind. The crew was also respectful and professional. A little disappointing that the screen was apparently not ordered and will take 4-6 weeks to arrive. This keeps me from being confident in leaving the sliding window open for ventilation, which was the purpose of this window’s replacement. Otherwise, things went great. Overall customer service and product is fantastic.

Rep. Explained everything in detail and discussed payment plan. Process was easy.

John Samra was polite, knowledgeable, patient, and was not in a hurry from start to finish. He made us feel comfortable with the product and price, trustworthy with the whole process.

Good explanation, description and communication. Quality product. Crew was on time, efficient, personable and removed discarded windows and swept my rooms.

They did a great job. Everything looks great and works great. They cleaned up all their materials at the end of the day and left everything spotless. The installers also were very helpful in answering questions I had.

Chris was very knowledgeable and professional. I appreciated his honesty. I did not feel like I was being “sold” nor did he use high pressure sales tactic. He interacted with us, like a good neighbor.

John did a super job. He arrived right on time and a stellar job of explaining my window options. Also did a great job of explaining the financing process. He was a pleasure to work with and there was no high pressure at all.

Kevin came out to our home and was AMAZING! He walked us through all the options and listened to our concerns and also our needs. We are looking forward to the new windows!

Josh came out and did a great job sellinge doors. I am waiting to work with in the future.

Deb Taylor was absolutely incredible. Great experience with her!